Is there any way I can get into My Book to save my files? Is there a way that will enable me to enter my password again?
The first thing I am told is “Erase My Book too many attempts” - Well I haven’t asked for it to be deleted nor do I want it to be.Īfter getting so angry with the fact I may lose all my files I decided that if I want it to work again this is the only way around it, so I clicked “I understand that reformatting my drive will delete all of my data” and clicking continue I get “There has been an error erasing your drive” I also read that I need to restart the HDD completely, yet it still tells me the same thing when I do this. I have read numerous amounts of forum posts telling me that I need to reformat to mac? Im not on mac so I doubt this applies. I know the password, I disabled the password when I first got it (just under a week ago) but when I turned my PC on a few hours ago it wasn’t showing up under “My Computer” and after swapping USB connections, restarting my PC, fiddling etc, it eventually was showing up as Locked. For some BIZARRE reason “My Book Essential 1TB” HDD is locked and wont unlock.
